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Mark Benioff

Coverage of Mark Benioff in the Nexus archive.

Earliest in view: Apr 11 · 14:45 UTCMost recent: May 28 · 00:20 UTC
Co-mentioned in this coverage
Salesforceorganization2Headless 360topic1Miguel Milanoperson1Adeccoorganization1Anthropicorganization1Cursortopic1WhatsApptopic1Slacktopic1Agentforcetopic1ServiceNoworganization1Greg McDermottperson1ITSMtopic1
Recent coverage
  • TECHNOLOGYMay 28 · 00:20 UTCTHE REGISTER
    Salesforce waves bye-bye to UI in 'headless' embrace

    Salesforce's Headless 360, a 'headless' CRM solution, has gained significant adoption since its April 2024 launch, processing 4.5 million MCP calls and nearly a trillion API calls. The platform allows users to access Salesforce data through external tools like WhatsApp, ChatGPT, and Slack, expanding Salesforce's addressable market and enabling customers like Adecco and Anthropic to integrate agents and workflows without traditional UI reliance.

  • BUSINESSApr 11 · 14:45 UTCTHE REGISTER
    How Salesforce and ServiceNow are squaring off in the battle for the helpdesk

    Salesforce and ServiceNow are competing in the helpdesk software market, with Salesforce CEO Mark Benioff emphasizing user engagement and ServiceNow's Greg McDermott focusing on AI agent governance. The article highlights their contrasting strategies in ITSM (IT Service Management) product development.

Mark Benioff · Dossier · The Nexus