ServiceNow
Coverage of ServiceNow in the Nexus archive.
- ServiceNow, Salesforce and other software stocks surge as the OpenAI threat weakens
ServiceNow, Salesforce, and other software stocks surged as the perceived threat from OpenAI weakened. Oracle’s stock did not participate in the rally due to its business ties to OpenAI’s cloud-infrastructure operations.
- Bug Bounty Research Triggers ServiceNow Security Alert
Bug bounty research inadvertently led organizations to believe they were being breached through their ServiceNow instances. The research triggered a security alert related to ServiceNow.
- ServiceNow Flaw Exploited to Gain Unauthorized Access to Customer Instances
ServiceNow disclosed a security incident where unknown threat actors exploited a flaw to gain unauthorized access to customer instances. The company applied a security update on June 5, 2026, to address the vulnerability.
- ServiceNow discloses security incident exposing customer data
ServiceNow disclosed a security incident where attackers exploited an unauthenticated access flaw in a vulnerable API endpoint, enabling them to query data from customer instances. The breach involved unauthorized access to customer data through the compromised API.
- ServiceNow, Adobe stocks jump as Nvidia’s new AI chip sparks software rally
ServiceNow and Adobe stocks increased following Nvidia's new AI chip release, which has triggered a software rally. The article highlights that AI agents are driving demand for more software, leading to a resurgence in major enterprise cloud platforms.
- Okta writes its own license to kill rogue AI agents
Okta is addressing the security risks of rogue AI agents by developing a 'kill switch' capability to revoke their access. Enterprises are deploying AI agents rapidly without adequate security, with 92% of executives reporting widespread use but only 22% tying identities to agents. ServiceNow and Okta are collaborating to enable automated remediation, including token revocation and permission controls.
- ServiceNow’s stock soars toward historic month as AI fears fade across software
ServiceNow’s stock has risen 40% this month, leading a relief rally among enterprise software companies as fears related to AI subside. The surge reflects broader industry optimism amid reduced concerns over AI's impact on software sectors.
- Snowflake surges 35% toward best day ever on AI frenzy, fueling software rally
Snowflake's shares surged 35% amid an AI-driven market frenzy, contributing to a broader software sector rally. The rally also boosted ServiceNow, Oracle, and Palantir, while Salesforce declined.
- ServiceNow’s stock heads for best day in a year — flashing a green light for the software sector
ServiceNow's stock is having its best day in a year, indicating a positive trend for the software sector. Application-software stocks are gaining favor on Wall Street. This shift in sentiment suggests increased investor confidence.
- Dyna Software's AI assistant promises to massage your toughest ServiceNow configs
Dyna Software launched Platform Copilot, an AI tool that enables business users to configure and build on the ServiceNow platform using natural language. The tool connects to a customer's ServiceNow development instance and generates configurations without requiring developer intervention. This innovation aims to reduce the bottleneck of relying on developers for configuration changes.
- ServiceNow clears agents for landing with new AI control tower
ServiceNow has expanded its AI Control Tower to manage AI assets across an entire enterprise. The expansion includes acquisitions Veza and Traceloop to monitor agents and AI workflows. This transformation aims to provide a command center for governance and management of AI assets.
- ServiceNow clears agents for landing with new AI control tower
ServiceNow has expanded its AI Control Tower to manage AI assets across an entire enterprise, including those outside its platform. The updated tower operates in five areas and includes 30 new enterprise connectors. This expansion aims to address AI agent sprawl and provide a command center for managing AI assets.
- ServiceNow under siege as Atlassian adds to ITSM take-outs
Atlassian reported its largest-ever quarter for taking market share from a major IT service management provider, escalating its rivalry with ServiceNow. CEO Mike Cannon-Brookes highlighted this achievement during the company's fiscal third-quarter earnings call.
- How ServiceNow gets customers to gorge at the AI trough
ServiceNow integrates AI into all its products, with SVP John Aisien emphasizing the company's strategic focus on embedding AI across its go-to-market approach. The latest product announcements highlight ServiceNow's commitment to AI-driven solutions.
- How Salesforce and ServiceNow are squaring off in the battle for the helpdesk
Salesforce and ServiceNow are competing in the helpdesk software market, with Salesforce CEO Mark Benioff emphasizing user engagement and ServiceNow's Greg McDermott focusing on AI agent governance. The article highlights their contrasting strategies in ITSM (IT Service Management) product development.