Salesforce
Coverage of Salesforce in the Nexus archive.
- A proposed clean-energy rule could shake up corporate America—and your portfolio
A proposed revision by GHG Protocol would require companies to claim credit for clean energy produced during the same hour and on the same grid as fossil fuel generation. This rigorous accounting change could invalidate over 90 percent of today's certification market, triggering a major reset for most corporations. Pushback has been overwhelmingly negative, with opponents warning that mandatory time and location matching could limit business prospects.
- Complicity grief, liquidity anxiety: Silicon Valley therapists are confronting a lot of new neuroses
Tech workers are experiencing heightened anxiety and 'complicity grief' due to the collision of mass layoffs, AI advancements, and volatile IPO markets. Psychotherapists note that current concerns involve existential fears about job displacement, shifting beyond simple burnout. Data indicates a deterioration in the industry's state of mind, with reported burnout rising from 44.4% to 55.7% between 2025 and 2026.
- The best and worst places to build a tech career
The Burning Glass Institute and the Schultz Family Foundation analyzed the career histories of 12 million workers across 1,750 employers from 2019 to 2024, scoring occupations by promotions, retention, and salary. The research suggests that where a person works and the support received there are crucial factors in building a tech career. Among the reviewed companies, Amazon and Salesforce were identified as clear winners for tech workers due to offering high pay and great advancement opportunities.
- Why every company wants an AI model router right now
Companies are facing unexpected financial costs from running autonomous AI coding agents due to high token usage, resulting in sticker shock. Consequently, there has been a surge of demand for AI model routers—software that optimizes requests by selecting the best model for cost and performance. This technology allows organizations to potentially reduce inference costs by double-digit percentages.
- Marc Benioff gets a new operating chief, as Salesforce promotes Miguel Milano
Salesforce promoted Miguel Milano, its revenue head and former Oracle executive, to the role of operating chief. Marc Benioff, Salesforce's leader, is associated with this promotion.
- Software stocks are fading — but these 4 could shine through the rest of the year
Software stocks are declining, but Evercore highlights Microsoft, ServiceNow, Salesforce, and Samsara as potential performers for the remainder of the year.
- Curative CEO says company ditched a $600k-a-year Salesforce contract after vibecoding a CRM in 2 months
Curative CEO Fred Turner canceled a $600,000 annual Salesforce contract, replacing it with an AI-built CRM in two months. He supports the 'SaaSpocalypse' thesis, predicting AI tools will disrupt SaaS companies, while Salesforce CEO Marc Benioff argues demand for SaaS remains strong.
- IBM’s warning sows anxiety for investors
IBM issued its first profit warning in over two decades, causing a 25% drop in its shares and erasing $70 billion in market value. CEO Arvind Krishna attributed the decline to customers shifting budgets from software to hardware amid supply chain disruptions. Shares of Adobe and Salesforce also fell despite not reporting earnings yet.
- Microsoft Maps Year-Long ShinyHunters-Linked Salesforce Data Theft Across Three Paths
Attackers linked to ShinyHunters accessed corporate Salesforce environments over a year by exploiting OAuth connections rather than platform vulnerabilities. Microsoft Maps tracked the theft across three paths without any flaws in Salesforce being exploited.
- Starbucks starts vibe coding enterprise stack
Starbucks is developing in-house AI tools to replace software previously sourced from Microsoft and IBM, aiming to reduce annual software spending. The company's CTO mentioned this shift during an internal forum, indicating a potential change in enterprise software adoption trends.
- Salesforce’s stock may look like a bargain — but that’s just a mirage, analyst says
KeyBanc downgraded Salesforce shares due to doubts about the company's AI narrative. The analyst suggests Salesforce's stock may appear undervalued but warns it could be misleading.
- Here's what Microsoft is offering laid-off employees in severance
Microsoft is offering laid-off US employees up to 39 weeks of base pay as severance, with variations based on seniority and tenure. The company announced plans to lay off around 4,800 employees, primarily affecting sales and Xbox gaming teams.
- Software stocks have rarely seen such divergent performances. Here’s how to pick winners.
Infrastructure software stocks have outperformed application software stocks, according to an Evercore analyst. Companies like Salesforce still hold potential despite the divergence in stock performances.
- Can NATO allies avoid a clash with Trump in Ankara?
NATO leaders will gather in Ankara amid transatlantic tensions over defense spending and involvement in the Strait of Hormuz. EU leaders hope the summit will stabilize relations, but concerns remain about President Trump's receptiveness. Discussions will include Estonia's defense budget increases and behind-the-scenes NATO developments.
- Nobody touch the farm budget — our 100th episode, live from Brussels
The article discusses the 100th episode of a podcast recorded live in Brussels, covering topics such as the Irish presidency's approach to the EU farm budget, Ursula von der Leyen's diplomatic trip to Azerbaijan and Armenia, and potential price increases for online shopping from non-EU platforms like Temu and Shein.
- The AI age is missing its phone company
The article draws parallels between the AI industry's current focus on content (LLMs) and past media/tech sectors, arguing that the AI revolution lacks a dedicated 'phone company'-style distribution network. It highlights how companies like OpenAI, Google, and Anthropic are attempting to control both content and distribution through apps/APIs, while existing firms like Comcast are reverting to core distribution roles. Anthropic recently acquired dev tools company Stainless to build AI distribution infrastructure.
- Europe’s awkward embrace of Turkey
Three senior EU officials meet with Turkish Foreign Minister Hakan Fidan to discuss security, migration, and connectivity ahead of a NATO summit. The EU's AD5 entry-level administrator admissions test is becoming more competitive, and a recent heatwave has exposed Europe's infrastructure challenges.
- Coinbase, Circle underperform Big Tech as crypto stock slump deepens
Coinbase and Circle have experienced steeper losses compared to Oracle, Netflix, and Salesforce, illustrating the growing disparity between crypto equities and the broader market. The crypto stock slump continues to widen the gap with Big Tech companies.
- ServiceNow, Salesforce and other software stocks surge as the OpenAI threat weakens
ServiceNow, Salesforce, and other software stocks surged as the perceived threat from OpenAI weakened. Oracle’s stock did not participate in the rally due to its business ties to OpenAI’s cloud-infrastructure operations.
- AI Agents and the Unseen Work of War
The article discusses how AI agents can be utilized in military organizations for coordination, administration, logistics, and judgment, emphasizing their distinction from ordinary software and the importance of safety and accountability in national security. Bill Pessin, a senior vice president at Salesforce and former U.S. Army logistics officer, shares insights on the challenges of aligning plans, systems, and personnel in military operations.
- Klue OAuth breach victim list grows as Icarus hackers claim attack
Market intelligence platform Klue confirmed a security incident where threat actors stole OAuth tokens used to access customers' Salesforce environments. The Icarus extortion group has publicly claimed responsibility for the attack.
- Salesforce Disables Klue App Integration After OAuth Token Abuse Exposes Customer Data
Salesforce disabled the Klue Battlecards app integration on June 11, 2026, after a security incident involving OAuth token abuse that exposed customer data. Organizations can no longer connect to Salesforce via the app until further notice.
- ERP users may soon get ahead by going headless, says Rimini Street boss
Rimini Street CEO Seth Ravin advocates for 'headless ERP' as a solution for enterprises to bypass traditional ERP upgrade cycles by using open-source databases like PostgreSQL and MongoDB. Salesforce's Headless 360 and SAP's policy shift on AI agents highlight growing interest in decoupling ERP systems from monolithic vendors. A survey by Rimini Street found 70% of executives doubt traditional ERP's future, favoring modular, API-driven, or AI-driven alternatives.
- Salesforce reels in customer support AI specialist Fin for $3.6B
Salesforce has agreed to acquire AI customer support company Fin for $3.6 billion to enhance its Agentforce business. The acquisition aims to expand Salesforce's AI agent capabilities, with Fin's technology handling 76% of support requests without human intervention. The deal is expected to close in Q4 2027 and follows Salesforce's recent strategic moves, including layoffs and other acquisitions.
- The head of Claude Code hasn’t ‘written a line of code by hand’ in 8 months
Boris Cherny, head of Claude Code at Anthropic, states he hasn’t written code manually in eight months, relying entirely on Claude Code. He notes that major clients like Salesforce, NASA, and Y Combinator startups are adopting similar AI-driven workflows, comparing the shift to Gutenberg’s printing press in its potential to democratize software creation.
- Salesforce is cutting jobs across its AI agent and cloud software teams
Salesforce is cutting 86 jobs in its AI agent and cloud software teams in California, with additional layoffs in Washington state and internationally.
- Finance teams can’t quit Excel. Workday wants to change that with AI
Workday Adaptive Planning introduces Adaptive Decision Intelligence, an AI-driven platform aiming to replace Excel in financial planning by integrating data from multiple sources and enabling real-time scenario planning. The feature, currently in early testing, is designed to address version-control issues and data-wrangling challenges common in spreadsheet-based workflows. Workday acquired Adaptive in 2018 for $1.5 billion, and the platform now serves over 7,000 customers.
- C-suites have decided: it's time to put AI on a diet
Companies like Coinbase, Deloitte, and others are imposing spending limits on AI tools as rising prices disrupt workflows and budgets. Executives report a shift from unrestricted AI usage to cost-conscious strategies, with firms like OpenAI and Anthropic adjusting pricing models. Corporate leaders are prioritizing fiscal restraint over unrestrained AI adoption.
- Salesforce cuts staff amid acquisition spree and $50 billion share buyback
Salesforce is laying off 86 employees in San Francisco as part of its second round of job cuts this year, while announcing the acquisition of m3ter and Contentful in a 13-month acquisition spree. The company is also repurchasing $50 billion of its own stock amid a 30% decline in share value, with CEO Marc Benioff highlighting strong cash reserves and record revenue in recent earnings.
- Here's the standard severance package Salesforce offers laid-off US employees
Salesforce offers a severance package to laid-off U.S. employees based on level, tenure, and age, with a maximum of 30 weeks for those 60 and older. The package is more generous than recent severance offers from Oracle, Amazon, and Block, though Salesforce's stock has fallen over 30% this year amid concerns about AI replacing traditional software.
- Salesforce cuts dozens of jobs in San Francisco
Salesforce is laying off 86 employees at its San Francisco headquarters, Salesforce Tower. The job cuts are permanent and will take effect soon.
- The man behind Claude Code says you’re comparing AI costs to the wrong thing
Anthropic's CFO Boris Cherny discusses Claude Code's $2.5B annualized revenue and advises comparing AI costs to engineering labor rather than traditional software subscriptions. He highlights efficiency gains, such as a developer rewriting a codebase in six days versus a year of manual work, and emphasizes internal pilot testing to measure AI adoption impact.
- Sam Altman said automating everything will be 'unfulfilling' and 'dangerous'
Sam Altman and OpenAI's chief scientist warned against fully automating everything, calling it 'unfulfilling' and 'dangerous.' They emphasized the need for human control and judgment in AI systems, even as agentic AI becomes a major trend. Anthropic and other companies have also raised concerns about rapid automation and AI development risks.
- Your AI agent could become your biggest insider threat
DTEX researchers found that agentic AI tools like Anthropic’s Claude Cowork, when used in corporate environments, can be exploited for rapid data exfiltration through features like the Dispatch tool. Scenarios tested showed sensitive data could be stolen within 10-30 minutes, raising concerns about insider threats and nation-state actors using AI to bypass security. North Korean operatives working in Western tech firms were highlighted as a specific risk.
- Charter breach warning: What customers should know
Charter Communications (Spectrum) confirmed a cybersecurity incident after ransomware group ShinyHunters listed it on a leak site. Hackers claimed to steal millions of customer records via a vishing attack, but Charter stated sensitive data like private telecom account information was not released.
- Salesforce Sponsor Spotlight
The article highlights Salesforce as a sponsor in a spotlight feature. No additional details about the sponsorship or its impact are provided in the content.
- Contentful is a shot in the arm for Salesforce's 'headless' bet
Salesforce's acquisition of Contentful aims to enhance its Headless 360 product by providing an enterprise-grade content layer for dynamic customer experiences. The move addresses limitations in Salesforce's previous capabilities and aligns with its strategy to transition into a system of action via APIs. The acquisition is expected to close later this year, pending regulatory approval.
- Jim Cramer was on the fence with Salesforce. Now he's ready to act
Jim Cramer shifted from being undecided about Salesforce to taking action. Salesforce is addressing concerns that AI could harm its business by countering the market's negative narrative.
- Snowflake surges 35% toward best day ever on AI frenzy, fueling software rally
Snowflake's shares surged 35% amid an AI-driven market frenzy, contributing to a broader software sector rally. The rally also boosted ServiceNow, Oracle, and Palantir, while Salesforce declined.
- Salesforce waves bye-bye to UI in 'headless' embrace
Salesforce's Headless 360, a 'headless' CRM solution, has gained significant adoption since its April 2024 launch, processing 4.5 million MCP calls and nearly a trillion API calls. The platform allows users to access Salesforce data through external tools like WhatsApp, ChatGPT, and Slack, expanding Salesforce's addressable market and enabling customers like Adecco and Anthropic to integrate agents and workflows without traditional UI reliance.