Water Supplies Department

Hong Kong authorities have increased security at Ho Pui Reservoir by installing fences and surveillance cameras after trespassers entered the spillway during water discharge. The Water Supplies Department warned of potential legal action against those who trespass.

Hong Kong authorities face calls to accelerate water pipe replacement after three bursts in the same area within a week, highlighting concerns over aging infrastructure. Recent leaks in Tuen Mun, Kwai Chung, and Shau Kei Wan—where over 10,000 households were affected—have prompted renewed demands for improved monitoring and faster action. The Water Supplies Department reported a latest burst in Tuen Mun impacting four residential complexes.

Hong Kong authorities plan to introduce a smart management system and accelerate water mains replacement to reduce pipe bursts and leakages following a water outage in Shau Kei Wan. The Water Supplies Department stated improvement works are underway for 50km of water mains, with 40km of new works scheduled.

Residents and restaurant operators in Hong Kong’s Eastern district faced ongoing fresh water shortages after delayed pipe repairs, forcing many to collect water from wagons amid heavy rain. The Water Supplies Department initially promised a 10:48am Monday resumption of supply in Shau Kei Wan and Sai Wan Ho but postponed it to noon.

Around 10,000 homes in Hong Kong’s Eastern district face a 24-hour fresh water supply disruption due to a pipe burst in Shau Kei Wan. The Water Supplies Department reported the issue at 6am Sunday and expects service to resume at 6am Monday.

Hong Kong police and mainland authorities dismantled a cross-border phishing syndicate that defrauded victims of HK$16.8 million by impersonating the Water Supplies Department, leading to 15 arrests between March and June. The operation, named Operation Boldhawk, targeted criminals sending malicious text messages to residents.