AI Control Tower

ServiceNow's Q2 earnings and revenue exceeded forecasts, leading to a stock surge as Wall Street began accepting CEO Bill McDermott's vision of the company as a leader in agentic AI for enterprises. The company raised full-year revenue guidance and reported a record $1 billion in annual contract value for AI products.

ServiceNow has expanded its AI Control Tower to manage AI assets across an entire enterprise. The expansion includes acquisitions Veza and Traceloop to monitor agents and AI workflows. This transformation aims to provide a command center for governance and management of AI assets.