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Quebec consumer protection office

Coverage of Quebec consumer protection office in the Nexus archive.

Earliest in view: May 26 · 09:15 UTCMost recent: May 26 · 09:15 UTC
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Recent coverage
  • TECHNOLOGYMay 26 · 09:15 UTCTHE REGISTER
    HP customer claims firmware update shoved printer off support cliff

    A Quebec customer claims HP remotely disabled his five-year-old OfficeJet 4650 printer via a firmware update, leading to connectivity failures and poor support. Internal HP documents acknowledge the issue affects older printers due to server updates and age-related compatibility issues, with HP advising customers to upgrade. The customer filed complaints with Canadian authorities, and Reddit users report similar issues.

Quebec consumer protection office · Dossier · The Nexus