Coles
Coverage of Coles in the Nexus archive.
- Coles put commercial interests above its customers – and was caught red-handed
Coles has been found to have misled shoppers by promoting fake discounts through its 'Down Down' promotion, a federal court judge has ruled. The supermarket's reputation has taken a hit as a result. Australia's competition regulator has exposed how Coles sways shoppers to buy its products.
- Court rules Coles misled shoppers with its ‘Down Down’ discount campaign
The federal court ruled that Coles misled Australian shoppers with fake discounts on everyday grocery products. The decision is a significant blow to Australia's second largest supermarket chain. The court found that the discounts did not represent genuine savings.
- Supermarket foods claiming to be ‘natural’ or ‘sustainable’ mostly just using marketing terms, researchers find
Australian researchers found that supermarket foods claiming to be 'natural' or 'sustainable' are mostly using marketing terms rather than verified claims. A survey of 27,000 Australian supermarket items revealed that some products boasting environmental benefits had higher emissions than unlabelled counterparts. The study was conducted by researchers from the George Institute for Global Health.
- Coles adds 20c to the price of milk as war in the Middle East pushes up Australian grocery costs
Coles has raised home-brand milk prices by up to 20c per litre, with Woolworths expected to follow, due to increased costs from the Middle East war impacting Australian grocery prices. The price hike aims to offset higher fuel and operating costs, with some revenue temporarily directed to dairy farmers.
- Woolworths engaged in ‘marketing magic’ to trick customers, consumer watchdog tells court
The Australian Competition and Consumer Commission (ACCC) accused Woolworths of using deceptive marketing tactics in its 'Prices Dropped' promotion to mislead customers into believing they received genuine discounts. The landmark trial began in Sydney's federal court, following a similar case against Coles.
- Consumer watchdog zeroes in on Woolworths’ allegedly fake discounts as it meets supermarket giant in court
The Australian Competition and Consumer Commission (ACCC) is suing Woolworths in federal court, alleging the supermarket chain used fake discounts to mislead shoppers. Products like vinegar, Tim Tams, and baby rice are under scrutiny, with the case echoing a similar action against Coles.