Dossier
Chris Caldwell
Coverage of Chris Caldwell in the Nexus archive.
- What AI? Chili's spends big on WiFi and tablets instead of tokens
Chili's has prioritized upgrading WiFi systems and handheld ordering devices over AI adoption, contributing to improved sales. Brinker International's CIO, Chris Caldwell, emphasized replacing outdated technology like robots with 23,000 iPads and enhanced software for faster service.