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The Nexus
BUSINESSJul 25 · 09:33 UTCBUSINESS INSIDERAlex Bitter ([email protected])

What AI? Chili's spends big on WiFi and tablets instead of tokens

Chili's has prioritized upgrading WiFi systems and handheld ordering devices over AI adoption, contributing to improved sales. Brinker International's CIO, Chris Caldwell, emphasized replacing outdated technology like robots with 23,000 iPads and enhanced software for faster service.

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Chili'sorganizationBrinker InternationalorganizationChris CaldwellpersonMicrosoft CopilotorganizationStarbucksorganizationBurger KingorganizationYum Brandsorganization
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What AI? Chili's spends big on WiFi and tablets instead of tokens · The Nexus