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sales and customer experience

Coverage of sales and customer experience in the Nexus archive.

Earliest in view: Jun 5 · 17:10 UTCMost recent: Jun 5 · 17:10 UTC
Co-mentioned in this coverage
Gary Cohnperson1IBMorganization1Menlo Venturesorganization1Semafororganization1AItopic1software engineeringtopic1coding capabilitiestopic1
Recent coverage
  • BUSINESSJun 5 · 17:10 UTCSEMAFOR
    Companies struggle to measure AI's ROI

    Business leaders at New York Tech Week discussed challenges in measuring AI's return on investment, with some citing 'massive over-investment' and others attributing spending cuts to difficulty quantifying results. Software engineering workflows, particularly in coding capabilities, are driving costs, while AI companies focusing on measurable tasks like sales and customer experience may see near-term benefits.

sales and customer experience · Dossier · The Nexus