Dossier
postal service regulation
Coverage of postal service regulation in the Nexus archive.
- Ofcom under fire for failing to improve dire Royal Mail service as more than a quarter of first-class letters arrive late
Ofcom faces criticism for failing to improve Royal Mail's service quality, with more than 25% of first-class letters arriving late. The regulator is under fire for not adequately addressing the persistent delivery performance issues affecting the UK postal service.