Ofcom

Virgin Media was fined £28 million by Ofcom for deliberately mishandling customer phone calls to prevent contract cancellations between 2022 and autumn 2024. The UK telecoms watchdog found the company used tactics like call-dropping, unnecessary transfers, and excessive hold times.

Virgin Media O2 was fined by Ofcom for likely mishandling millions of customer calls through tactics such as excessive call transfers aimed at preventing contract cancellations.

Virgin Media was fined £28m by Ofcom for preventing customers from cancelling their contracts. The penalty was imposed due to the company's actions that obstructed contract terminations.

Ofcom is questioning Telegram about how it detects illegal incitement after a Ukrainian man was convicted of arson attacks on properties linked to Keir Starmer, which were coordinated via the app. The arsonist was directed by a Russia-linked handler on Telegram.

Michael Grade, former Ofcom chair, claims critics of GB News aim to restrict free speech to a 'liberal, Islington consensus'. He supported the rightwing news channel's creation five years ago to promote 'plurality' and acknowledged criticism of his handling of the broadcaster during his tenure at Ofcom.

Wes Streeting urges Keir Starmer to take urgent action against online platforms like X for promoting violent content and inciting social tensions. He suggests these platforms should contribute to rebuilding costs after Belfast riots, while the government defers response to Ofcom, delaying action.

Asian stocks fell sharply as the US and Iran exchanged their largest round of fire since a ceasefire was agreed in April, following the US launching strikes against Iran after Donald Trump blamed Tehran for downing a US army helicopter near the strait of Hormuz. The incident caused Brent crude to briefly fall below $90 and triggered a significant decline in the Philly Semiconductor Index, with reflation expected due to energy costs and lingering uncertainty over peace talks and Hormuz reopening.

Michael Grade, after leaving Ofcom, defends GB News and states he is 'free of the shackles,' raising concerns among former regulators over the relaxation of Ofcom rules. Former figures at the regulator express disquiet following provocative interviews by Grade.

Ofcom found that UK mobile networks on trains fail to meet performance standards, with 83% of rail segments showing poor signal and on-board Wi-Fi functioning just 1% of the time. EE had the best performance but still met 'Good Performance' thresholds less than half the time, while Three, O2, and Vodafone achieved it in 17-21% of journeys. Weak signal strength and high latency were primary issues, exacerbated by rural locations and carriage design.

Ofcom's research found that major phone networks are not providing reliable signals on trains, and train companies are slowing down wi-fi. The study highlights connectivity issues affecting train passengers.

Lord Grade, former Ofcom chair, claims other broadcasters feel embarrassed by the success of GB News. The statement highlights GB News' notable achievements in the broadcasting sector.

Michael Grade, ex-chair of Ofcom, accuses broadcasters of being embarrassed by GB News due to its majority agenda. He dismisses impartiality concerns, stating GB News is subject to the same rules as BBC, Sky, and ITN.

The postal regulator has launched an investigation into Royal Mail for missing annual delivery targets, with 24.3% of first-class mail arriving late in the year to March. Royal Mail has been fined £37m since 2023 for failing to meet Ofcom's delivery standards.

Youngtek Solutions Ltd, a porn company, was fined £600,000 by Ofcom for failing to implement age verification checks between July and September 2025. The company has since introduced verification measures to address the issue.

Elon Musk and Sam Altman's AI rivalry intensifies as SpaceX and OpenAI race toward IPOs, with Musk's $1.75tn SpaceX flotation plan and OpenAI's AI breakthroughs highlighted. The article also covers Meta's AI-driven reorganization, Nvidia's revenue surge, and regulatory actions against tech firms.

Ofcom faces criticism for failing to improve Royal Mail's service quality, with more than 25% of first-class letters arriving late. The regulator is under fire for not adequately addressing the persistent delivery performance issues affecting the UK postal service.

British regulator Ofcom has required major tech platforms including Roblox, Snapchat, Instagram, Facebook, YouTube, and TikTok to demonstrate compliance with child safety measures by end of April. The platforms must address harmful algorithms, age verification, and protection against sexual predators. Tech giants have promised to implement tweaks to their platforms to better protect minors online.

Meta, Snap, and Roblox have committed to implementing stronger anti-grooming measures in the UK following pressure from Ofcom. The regulatory body has urged social networks to adopt enhanced safety protections to combat child exploitation on their platforms.

Ofcom has determined that TikTok and YouTube do not provide sufficiently safe environments for children. While YouTube claims to work with experts on appropriate experiences and TikTok disputes the findings by highlighting its safety features, the regulatory body has raised concerns about child safety on both platforms.

Ian Cheshire, incoming Ofcom chair, vows to address online safety concerns and take on 'tech bros'. He acknowledges the regulator's perceived complacency and slowness. Cheshire also expresses personal concerns about social media's impact on under-16s.

The UK is introducing tougher rules on intimate image abuse, targeting 'revenge porn' and AI-generated deepfakes that humiliate women and girls. Ofcom will update its codes of practice to force service providers to detect and quash such content. This move comes after a rise in deepfakes, including those created using Elon Musk's Grok AI.

X, a platform known for hate content, has committed to reducing such content in the UK. Ofcom reports that X will review reported posts more quickly. This change aims to decrease hate speech on the platform.

X has pledged to take quicker action on hate and terror content in the UK, according to Ofcom. This commitment comes after recent crimes targeting Jewish communities in the UK. Ofcom highlights the importance of these commitments.

X has agreed to crack down on illegal hate and terror content in the UK by withholding access to accounts posting such content and assessing reported cases within 48 hours. The platform will also work with experts and submit quarterly performance data to Ofcom. This agreement aims to better protect UK users from harmful content.

Elon Musk's X platform has agreed to block UK access to accounts linked to banned terrorist groups and review suspected illegal content within 48 hours. The agreement is part of an effort to crack down on terrorist and hate content. X will work with the communications regulator Ofcom to handle user reports of such content.

X platform has agreed to block UK access to accounts linked to banned terrorist groups and review suspected illegal content within 48 hours. The agreement is part of an effort to crack down on terrorist and hate content. X made this commitment with the UK communications regulator.

X has committed to reviewing and assessing reports of suspected illegal terrorist and hate content from UK users within 24 hours, with at least 85 percent handled within 48 hours. The company will also engage with external experts on its reporting systems and withhold access to accounts operated by terrorist organizations. Ofcom will monitor X's performance over a 12-month period.

Google has denied breaching the Online Safety Act by promoting a suicide forum linked to 164 UK deaths, despite the site being banned in the UK. The site's US-based operator was fined £950,000 by Ofcom for presenting a material risk of significant harm. The forum can still be accessed in the UK through Google's search results.

Google has denied breaching the Online Safety Act by promoting a suicide forum linked to 164 UK deaths. The forum's US-based operator was fined £950,000 by Ofcom. The site can still be accessed in the UK despite British laws criminalising encouraging or assisting suicide.

A US-based internet suicide forum has been fined £950,000 by Ofcom under the Online Safety Act for its role in over 160 UK deaths. The regulator had previously attempted to block access to the site in the UK. Online safety campaigners have criticized the delay in taking action.

A US-based internet suicide forum has been fined £950,000 by Ofcom under the Online Safety Act, after being implicated in over 160 UK deaths. The website remains accessible in the UK despite warnings. Ofcom's action has been criticized for taking too long.

A suicide forum has been fined £950,000 for failing to block UK users. The regulator, Ofcom, claims the forum did not do enough to protect its UK users. Critics argue that Ofcom acted too slowly in this matter.

Ofcom is investigating GB News for potentially breaching broadcasting rules by airing an interview with Donald Trump without challenging his claims on climate change, Islam, and immigration. The interview was conducted by Bev Turner in November. Multiple complaints were filed over the interview.

Meta is challenging the UK's communications regulator Ofcom over how it calculates fees and penalties under the Online Safety Act, arguing that the current method is unfair. Meta believes that only UK revenue should be considered, rather than global turnover. The dispute may set a precedent for other tech companies.

Meta is suing Ofcom over its fines regime for breaches of the Online Safety Act, claiming that charges should not be based on a company's global revenue. The Online Safety Act can result in fines of up to 10% of qualifying worldwide revenue or £18m. Meta is challenging Ofcom's methodology for calculating these charges.

Meta is suing Ofcom over its fines regime for breaches of the Online Safety Act, claiming that charges should not be based on a company's global revenue. The lawsuit challenges Ofcom's methodology for calculating fines, which can reach up to 10% of a company's qualifying worldwide revenue. Meta owns Facebook and Instagram.

Meta is challenging Ofcom's fees in the High Court, claiming the calculations are disproportionate. Ofcom will defend its position. The dispute is over the regulator's fee calculations.

The UK's Ofcom has launched an investigation into Telegram for allegedly failing to prevent the sharing of child sexual abuse material under the Online Safety Act. The inquiry follows evidence provided by the Canadian Centre for Child Protection indicating illegal content on the platform.

The UK's Ofcom regulator is investigating Telegram and teen chat sites for potential child safety violations. The probe was initiated after the Canadian Centre for Child Protection provided evidence of child sexual abuse material (CSAM) allegedly being shared on Telegram.

The UK's communications regulator, Ofcom, has launched an investigation into Telegram following evidence that the platform is being used to share child sexual abuse material (CSAM). The probe also extends to teen chat sites, reflecting concerns over online safety for minors.