DossierENTITY

excessive call transfers

Coverage of excessive call transfers in the Nexus archive.

Earliest in view: Jul 8 · 07:08 UTCMost recent: Jul 8 · 07:08 UTC

Co-mentioned in this coverage

Recent coverage

BUSINESSJul 8 · 07:08 UTCFINANCIAL TIMES WORLD
Virgin Media O2 fined for likely mishandling millions of calls in delay tactics
Virgin Media O2 was fined by Ofcom for likely mishandling millions of customer calls through tactics such as excessive call transfers aimed at preventing contract cancellations.