Priority Waste
Coverage of Priority Waste in the Nexus archive.
- Grosse Pointe Park votes to drop Priority Waste and switch to Express Waste Services
Grosse Pointe Park has voted to switch its trash hauler from Priority Waste to Express Waste Services starting October 1, aiming to improve service reliability and customer satisfaction. The change follows a similar decision by neighboring St. Clair Shores and includes a $2.93 monthly rate increase for residents.
- Priority Waste CEO responds to complaints across SE Michigan, outlines plans for future
Priority Waste CEO Aaron Johnson outlined a five-point recovery plan to address service failures and complaints in Southeast Michigan, including fleet expansion, staffing increases, and customer service improvements. The company has purchased 198 trucks and hired 41 new drivers as part of its efforts to restore reliability.
- Priority Waste CEO shares progress on plan to fix disruptions, delays across Metro Detroit
Priority Waste CEO Aaron Johnson outlined progress on the company's recovery plan to address service disruptions in Metro Detroit. The plan includes purchasing 198 trucks and 91 new automated vehicles to improve reliability, along with hiring 41 new drivers. Johnson emphasized restoring service and building a more reliable company through transparency and accountability.
- St. Clair Shores switches to new trash hauler two weeks early after months of missed pickups
St. Clair Shores switched to Express Waste Services two weeks early to replace Priority Waste after months of missed pickups and resident complaints. The new contract costs $204,000 more than the previous one, but residents and officials praised the improved service.
- We spoke to new Priority Waste CEO in a parking lot. Here’s what he said
Priority Waste CEO Aaron Johnson acknowledged poor service quality, citing driver shortages, aging equipment, and delayed trash bin deliveries. The company has hired 41 drivers and purchased 91 new trucks to address issues, but cities like St. Clair Shores and Westland are withholding payments or switching providers due to ongoing disruptions.
- Lincoln Park residents livid with Priority Waste trash service
Residents of Lincoln Park are frustrated with Priority Waste's inconsistent yard waste pickup service, which can take 10 days to three weeks. Natan Abellan criticized the unpredictable schedule, highlighting the lack of reliability.
- Lincoln Park residents say trash is piling up
Residents of Lincoln Park report that trash and compost have not been collected for weeks. They contacted Priority Waste, which stated it lacks a driver to handle the collection.