Dossier
Len Sherman
Coverage of Len Sherman in the Nexus archive.
- Uber's insurance and operational fees can vary widely on similar trips
A study by Len Sherman of Columbia Business School found Uber's insurance and operational fees varied between $13.75 and $50 on similar 60-mile trips, with Uber attributing the variation to factors like origin city and time of day. Uber explains these fees cover government-mandated insurance and operational costs, which are estimated and not tied to individual trip expenses.
- Uber now keeps most of the fare from your ride in some cities, according to a new driver study
A study by Len Sherman of Columbia Business School found Uber's take rate in ride-hailing fares has risen above 50% in some cities, up from 15-20% a decade ago. Uber disputes the findings, claiming an average take rate of 21% in Q3 2025. The analysis tracked three drivers' data across Dallas, Miami, and Tampa over nine years.