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The Nexus
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Customer service improvements

Coverage of Customer service improvements in the Nexus archive.

Earliest in view: Jul 30 · 13:43 UTCMost recent: Jul 30 · 13:43 UTC
Co-mentioned in this coverage
Priority Wasteorganization1Aaron Johnsonperson1fleet expansiontopic1Staffing Enhancementstopic1Container reinvestmenttopic1Canadian wildfirestopic1
Recent coverage
  • BUSINESSJul 30 · 13:43 UTCWXYZ ABC DETROIT
    Priority Waste CEO outlines progress 1 month after service recovery plan

    Priority Waste CEO Aaron Johnson reported progress on a five-point service recovery plan, including purchasing 198 trucks and 91 new automated vehicles, hiring over 100 drivers, and achieving a 100% collection completion rate post-wildfire disruptions. The company is addressing container request backlogs and operational challenges like extreme heat and Canadian wildfires.