CenturyLink
Coverage of CenturyLink in the Nexus archive.
- CenturyLink meets with landline customers without service since May
CenturyLink representatives met with frustrated Waconia-area customers who have been without landline service since May. Attendees described medical emergencies, canceled repair appointments, and poor communication. CenturyLink attributed the outage to a failed switch and difficulty sourcing replacement parts for copper lines.
- Carver County CenturyLink customers say they haven’t had landline service in 2 weeks. What is the carrier doing about it?
CenturyLink customers in Carver County have experienced a two-week landline outage, affecting elderly residents and businesses. Affected individuals, including Dale and Glennys Hilk and business owner Keith Ortloff, report unaddressed service disruptions and poor customer support. CenturyLink stated it contacted customers via email, text, and phone, attributing the issue to a failed remote terminal.