BUSINESSKSTP ABC MINNEAPOLIS
Carver County CenturyLink customers say they haven’t had landline service in 2 weeks. What is the carrier doing about it?
CenturyLink customers in Carver County have experienced a two-week landline outage, affecting elderly residents and businesses. Affected individuals, including Dale and Glennys Hilk and business owner Keith Ortloff, report unaddressed service disruptions and poor customer support. CenturyLink stated it contacted customers via email, text, and phone, attributing the issue to a failed remote terminal.
Mentioned
Related Signal
Adjacent reporting
- T-Mobile Fiber outage stretches into second day — as customers in multiple states struggle to get online
- ‘There is real danger’: landline phone users voice fears over digital switchover
- Bisignano says Social Security Administration's phone helpline wait times have reached a record low
- Claude is getting worse, according to Claude
- South East Water’s greatest failure was not contacting customers during winter outages, report finds