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AI voice concierge

Coverage of AI voice concierge in the Nexus archive.

Earliest in view: Jul 14 · 11:07 UTCMost recent: Jul 14 · 11:07 UTC
Co-mentioned in this coverage
Vivoorganization1servicetopic1billingtopic1Technical Supporttopic1
Recent coverage
  • BUSINESSJul 14 · 11:07 UTCTHE RIO TIMES
    Vivo Swaps Its Phone Menu for an AI Voice Concierge

    Vivo is replacing its old press-a-number phone menu with an artificial-intelligence voice concierge. The concierge routes callers to three AI agents for service, billing, and technical support, with the company aiming to resolve about 60% of calls using this system in coming quarters.

AI voice concierge · Dossier · The Nexus