Goldman's engineers have a new challenge: turning AI agents into firm insiders

Goldman Sachs' chief information officer, Marco Argenti, noted that engineers now face the challenge of transferring 'tribal knowledge' into AI tools to make them Goldman-specific. With over 12,000 developers using agentic technology like Claude and Devin, the firm is creating specialized instructions called 'skills' to systematize unwritten corporate rules and standards. This constant process of improvement aims to help AI agents perform better by mimicking the knowledge of experienced employees.