Skip to content
The Nexus
BUSINESSJul 14 · 09:16 UTCBUSINESS INSIDERAlex Bitter ([email protected])

Walmart delivery workers say a new app feature is sending them running around stores — and wasting precious time

Walmart's Spark delivery app feature, Smart Path, is causing delivery workers to waste time by rearranging item lists based on proximity. Workers report inefficiencies, including picking frozen items early, which risks melting, and decreased earnings due to per-delivery pay. Walmart states it aims to improve navigation and maintain food safety.

Nexus surfaces and summarizes. The full story lives at the source.

Mentioned
Spot something wrong with this article?Report a problem →
Forward this
Related Signal

Adjacent reporting