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The Nexus
POLITICSJun 11 · 02:06 UTCGEORGIA RECORDERJennifer Shutt

Head of Social Security challenged by lawmakers over long lines, wait times

The Social Security Commissioner testified before Congress about improved customer service but faced skepticism from Democrats over reported delays in benefits processing. Republicans praised the statistics, while Democrats highlighted discrepancies between SSA claims and constituent experiences, including long wait times and unresolved issues.

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