Dossier
voiceprints
Coverage of voiceprints in the Nexus archive.
- Walmart accused of collecting customers’ voiceprints
A class action lawsuit alleges Walmart illegally collects customers' voiceprints via an AI system during customer service calls, violating the Illinois Biometric Information Privacy Act. The plaintiffs claim Walmart failed to inform callers of the specific purposes for collecting and storing their biometric data, despite updates to its privacy policy.