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telephone waiting times

Coverage of telephone waiting times in the Nexus archive.

Earliest in view: Jul 20 · 04:00 UTCMost recent: Jul 20 · 04:00 UTC
Co-mentioned in this coverage
HMRCorganization1digital shifttopic1overhaultopic1
Recent coverage
  • BUSINESSJul 20 · 04:00 UTCFINANCIAL TIMES WORLD
    What has the overhaul of the UK’s tax authority delivered so far?

    The UK's tax authority, HMRC, has seen a reduction in telephone waiting times, which is a positive outcome of its overhaul. However, the more significant challenge remains the digital transformation that underpins the broader reform.

telephone waiting times · Dossier · The Nexus