Dossier
shoddy products
Coverage of shoddy products in the Nexus archive.
- Why are US consumers so angry? It’s not just high prices
Nearly 80% of Americans experienced service or product problems in 2025, with two-thirds feeling 'rage' due to overcharges, customer service issues, shoddy products, and billing errors. High prices and inflation exacerbate consumer frustration, according to the 'National Consumer Rage' survey.