Dossier
respect in professional communication
Coverage of respect in professional communication in the Nexus archive.
- ‘Respect is important’: If my financial adviser said, ‘Hey,’ my wife and I would walk out. Where do you draw the line?
A financial representative demonstrated a lack of knowledge by not recognizing 'AT&T' as the abbreviation for American Telephone and Telegraph. A client expressed that disrespectful communication, such as using 'Hey,' would prompt them to end the professional relationship.