residential customers
Coverage of residential customers in the Nexus archive.
- Duke Energy reduces proposed rate increase by more than half
Duke Energy has reduced its proposed rate increase for residential customers by more than half. The original proposal called for an 18% cost increase.
- Hong Kong power firms to give residential customers rebates as bills soar
Hong Kong's two major electricity suppliers will provide rebates to eligible households from August to October, offering an 8 HK cents per kilowatt-hour subsidy for three months to residential customers using 450 kWh or less, aiming to reduce bills amid rising energy prices caused by the US-Israel war on Iran.
- Towngas customers face higher bills as tariffs set to rise 4.4% in August
Towngas, Hong Kong’s largest piped-gas provider, will increase tariffs by 4.4% in August due to higher operating costs. The hike will result in about half of commercial and industrial customers paying up to HK$320 more monthly, while 65% of residential customers will pay at most HK$10 more. The company pledged no further tariff changes for the next two years.