Dossier
reimbursement dispute
Coverage of reimbursement dispute in the Nexus archive.
- KLM passenger hits out at airline for failing to be reimbursed for tiny seat that 'should not be on sale to passengers'
A KLM passenger is complaining about the airline's failure to reimburse them for an unusually small seat that they argue should not have been available for purchase. The passenger contends that the airline sold them a substandard product and is refusing to provide compensation.