refund policy

A customer ordered an iPhone case from bare-cases.com but received a screen protector instead. The company refused to refund the incorrect item after it shipped and offered to sell the correct case for an additional €13–15, prompting the customer to demand evidence of their purchase selection.

Belmont University's Thomas F. Frist Medical School has been placed on probation by the Liaison Committee for Medical Education (LCME), delaying its next accreditation level by at least two years. The school is offering refunds to students who wish to disenroll by August 25, and its first cohort will not know the accreditation outcome until spring of their fourth year.

A customer reported that Cesari London altered their refund policy during a complaint process, denying a cash refund and offering only store credit. The company's updated policy allows unilateral changes without notice, effectively voiding prior terms. The customer provided screenshots showing the policy shift.

A Domino's employee remained calm while handling a group of angry customers demanding a refund after eating their meal without returning the pizza box. The customers refused store credit and criticized the employee, but the viral video sparked public support for her professionalism on social media.