Dossier
order execution errors
Coverage of order execution errors in the Nexus archive.
- Kraken filled my orders at prices far outside the displayed market price — any chance of reimbursement?
A user reported that Kraken executed their buy and sell orders at prices significantly deviating from the displayed market price, resulting in a 20-30% loss. The user claims the platform filled immediate orders incorrectly and received unsatisfactory support from Kraken's customer service.