Dossier
guest experiences
Coverage of guest experiences in the Nexus archive.
- Operations Platform SnowCloud Wants to Run Resorts By iPhone
SnowCloud, an operations platform, is being used by Jackson Hole Mountain Resort to streamline customer relations by integrating sales and guest information onto a single platform. The resort's CEO, Doug Pierini, noted that the platform has enhanced guest experiences by allowing purchases via iPhone.
- Lake Como Club’s Bold Business Play
The Lake Como Club is implementing a bold business strategy to reposition itself in the competitive luxury hospitality market. The move focuses on enhancing guest experiences and expanding its brand footprint through innovative partnerships.