Dossier
group bookings
Coverage of group bookings in the Nexus archive.
- AI isn’t replacing Hyatt’s salespeople—it’s freeing up a full day of work every week, according to the CEO
Hyatt's AI-powered sales tools save employees approximately one day per week and increase group bookings. The AI helps sales teams handle over 1.5 million RFPs annually and optimize hotel revenue. Hyatt uses AI to analyze hotel data, customer feedback, and market conditions for operational insights.