Dossier
frictionless
Coverage of frictionless in the Nexus archive.
- He wrote the bible on the modern internet. He's horrified at what he sees in 2026.
Steve Krug, author of 'Don't Make Me Think,' criticizes social media as the worst development of the past 40 years, arguing its frictionless design has led to harmful user behaviors. He supports efforts to reintroduce friction in technology to counter issues like addiction and declining literacy, despite his original philosophy influencing modern web usability.