Dossier
digital payment screens
Coverage of digital payment screens in the Nexus archive.
- Americans say tipping practices 'have become ridiculous' as digital prompts push higher gratuities
A Popmenu survey reveals 78% of Americans find tipping practices 'ridiculous,' with 74% noticing higher suggested gratuity amounts on digital payment screens. Many consumers feel pressured to tip (59%), but some bypass preset options, and restaurant owners warn against forcing gratuities to avoid damaging customer loyalty.