Dossier
digital complaint management system
Coverage of digital complaint management system in the Nexus archive.
- Pilgrims can choose their Haj year under new four-year policy
Pakistan's new four-year Haj Policy (2027-2030) allows pilgrims to choose their preferred Haj year via a registration and waiting list system requiring a 10% deposit. The policy emphasizes digital governance, government contracts to reduce costs, private sector oversight, and transparent complaint resolution.