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customer service delays

Coverage of customer service delays in the Nexus archive.

Earliest in view: Jun 10 · 23:20 UTCMost recent: Jun 10 · 23:20 UTC
Co-mentioned in this coverage
Frank Bisignanoperson1Social Security Administrationorganization1House Ways and Means Committeeorganization1Danny Davisperson1AARPorganization1financial insolvencytopic1
Recent coverage
  • POLITICSJun 10 · 23:20 UTCMICHIGAN ADVANCE
    Head of Social Security challenged by lawmakers over long lines, wait times

    The head of the Social Security Administration testified before Congress about improved customer service, but Democrats expressed skepticism over reported delays in accessing benefits and office appointments, while Republicans praised the statistics provided. The agency's financial insolvency is projected for 2032, prompting calls for legislative action.