Dossier
customer review policy
Coverage of customer review policy in the Nexus archive.
- Cyberabad civic body directs Swiggy, Zomato to delist unlicensed food outlets, seeks details on customer review policy
The Cyberabad civic body has instructed Swiggy and Zomato to remove unlicensed food outlets from their platforms and provide details on their customer review policies. The directive also requires the platforms to verify and maintain accurate geo-locations of listed food establishments, ensuring food is prepared and dispatched only from approved and registered premises.