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customer failings

Coverage of customer failings in the Nexus archive.

Earliest in view: Jul 14 · 07:11 UTCMost recent: Jul 14 · 07:11 UTC
Co-mentioned in this coverage
South East Waterorganization1Ofwatorganization1supply failurestopic1breaching its licencetopic1penaltytopic1redress packagetopic1
Recent coverage
  • BUSINESSJul 14 · 07:11 UTCTHE GUARDIAN WORLD
    South East Water to pay £30.5m penalty after multiple supply failures

    South East Water will pay a £30.5m penalty due to supply interruptions, customer failings, and license breaches, as confirmed by regulator Ofwat. The penalty includes a £22m fine for water supply failures affecting over 286,000 people between 2020 and 2023.

customer failings · Dossier · The Nexus