Dossier
The Printer Inc
Coverage of The Printer Inc in the Nexus archive.
- BOFH: This printer engineer knows every trick in the book
An office temp reports a noisy printer issue, prompting the PFY and narrator to troubleshoot. Despite a voided service contract, they navigate the printer company's IVR system to contact an engineer, who employs tactics like requesting multiple serial numbers and delaying repair scheduling.