Dossier
Stephen Messer
Coverage of Stephen Messer in the Nexus archive.
- AI isn’t changing how companies work. It’s changing what a company is
Stephen Messer argues that most companies implementing AI are engaging in an "AI Shuffle," merely adding technology while retaining old workflows, structures, and assumptions; this is considered decoration rather than transformation. True progress requires starting with subtraction—questioning every requirement and removing unnecessary steps—because automating a bad process does not make it good.