SafePal
Coverage of SafePal in the Nexus archive.
- Gate.io holding my funds hostage (UID: 4274851) — Ignored their own 8-hour verification promise.
Gate.io has frozen a user's withdrawal request and is holding their funds without explanation, despite the account being fully verified and the deadline for review having passed. The user has submitted a formal complaint to the Malta Financial Services Authority. The user warns others to be careful trading on Gate.io.
- SafePal (hardware wallet) had a breach and says it's not their responsibility
SafePal, a hardware wallet company, had a breach where customer data was exposed, but claims it's not their responsibility, citing decentralization and lack of stored data. The breach included full names, home addresses, and order details. Customers are advised not to buy SafePal products due to negligence.
- Just Got hacked and lost my crypto currency, can I do anything about it?
A user's Gmail account was hacked, leading to a phishing scam involving Gemini and Ledger Wallet. The scammer convinced the user to transfer cryptocurrency to a SafePal 'vault,' resulting in the loss of all funds and email records.