Dossier
Pennsylvania Restaurant & Lodging Association
Coverage of Pennsylvania Restaurant & Lodging Association in the Nexus archive.
- Customers hit with automatic 20% gratuities as restaurants combat tipping confusion
Restaurants in FIFA World Cup host cities like Kansas City, Atlanta, and Philadelphia are implementing automatic 20% gratuities to address tipping confusion among international visitors unfamiliar with U.S. customs. Supporters argue this protects workers reliant on tips, while critics warn of consumer backlash due to added costs and unclear expectations.