Dossier
Panera Bread
Coverage of Panera Bread in the Nexus archive.
- Panera's CEO regrets a cost-cutting move he approved as CFO
Panera Bread CEO Paul Carbone regrets a cost-cutting decision to replace 100% romaine lettuce with a mix including iceberg, which he approved as CFO. The chain reversed the change in June 2025 and is now implementing its 'RISE' strategy to address customer complaints about food value and service quality through menu updates and operational improvements.
- Panera workers slam new menu item as 'huge waste' as customers question value
Panera Bread's new Salad Stuffers menu item, marketed as a 'bread bowl for your salad,' has faced backlash from employees and customers over food waste and questionable value. Employees claim significant portions of bread and salad are discarded, while critics argue the item resembles a standard sandwich and question its innovation and pricing.