On Call

A company vice president reported a hacker named 'General Failure' was accessing his files, but a sysadmin clarified the error message indicated a disk failure. The sysadmin, Lee, resolved the issue by diagnosing hardware problems instead of a security breach.

A tech support worker named Solomon was unexpectedly called to assist a sheriff's office raid, where he encountered a high-stakes situation involving a SWAT team. Despite initial fears, he was later informed the operation didn't require his IT skills, and he celebrated with a meal afterward.

A custom PC built by Gerald failed on site due to a simple network cable issue, causing anger from the client and criticism from his boss. The problem was resolved when Gerald discovered the network cable wasn't plugged in. The incident highlights the importance of thorough testing and communication.

A user discovered a formula that causes Excel to malfunction, highlighting an unexpected issue unrelated to Oracle ERP. The story is part of The Register's On Call column, which shares reader-submitted tech support anecdotes.

A Wi-Fi network required a crane for repair, highlighting unusual tech support challenges. The article is part of The Register's 'On Call' column, which shares reader-submitted tech troubleshooting stories.

A tech support issue dubbed 'Technician Aura' causes devices to malfunction only when observed, with the fix being as simple as stepping aside. The story is part of The Register's 'On Call' column, which shares reader-submitted tech support anecdotes.

A tech support employee was released from jail by his boss to complete a job, highlighting an unusual incident shared in The Register's On Call column. The story underscores the complexities of tech support roles and the lengths to which individuals may go to resolve issues.