Dossier
New York City Department of Consumer and Worker Protection
Coverage of New York City Department of Consumer and Worker Protection in the Nexus archive.
- NYC’s new ‘click-to-cancel’ rule takes effect this fall to help New Yorkers get out of a bad subscription
New York City's new 'click-to-cancel' rule, effective October 1, requires businesses to allow subscribers to cancel automatic-renewal services through the same method they enrolled. The rule mandates clear disclosure of subscription terms and prohibits obstructive cancellation practices, with penalties for violations starting at $525 for first offenses.