Dossier
National Taxpayer Advocate
Coverage of National Taxpayer Advocate in the Nexus archive.
- Identity theft victims face 'unconscionable' IRS delays, report says
Identity theft victims are experiencing 'unconscionable' delays from the IRS, with wait times reaching nearly two years to resolve cases, as reported by the National Taxpayer Advocate.
- IRS did better than expected in tax season after slashing staff, except on the phone, watchdog says
The IRS performed better than expected in issuing refunds during the 2026 tax season despite significant workforce reductions, though phone services were an exception, according to the national taxpayer advocate.
- Millions may qualify for 'significant' IRS refunds from COVID-era, but deadline looms
Tens of millions of Americans may qualify for IRS refunds due to COVID-era policies, but they must take action within two months. A 'major refund opportunity' has been spurred by recent court decisions. The deadline is approaching.