Dossier
IT support engineer
Coverage of IT support engineer in the Nexus archive.
- I left Amazon, came back, and was laid off. My old job-search strategies no longer worked — here's what did.
Jack Nguyen spent over seven years working at Amazon across two stints before being laid off in January. After losing his engineering role, he found the job market difficult but secured a new position within months. The essay offers career advice based on his experiences with layoffs and changing work mandates.