Drip pricing
Coverage of Drip pricing in the Nexus archive.
- Ticket reseller StubHub forced to repay 50,000 customers over drip pricing, as CMA hits it for £1.5M
Ticket reseller StubHub is required to repay 50,000 customers over drip pricing practices, and the Competition and Markets Authority (CMA) has fined it £1.5 million for the issue.
- StubHub UK ordered to pay £1.5mn penalty for ‘drip pricing’
StubHub UK was ordered to pay a £1.5 million penalty by a competition watchdog for 'drip pricing', a practice where additional charges are not included in advertised prices. The ticket seller failed to display all costs upfront to customers.
- StubHub UK fined almost £900,000 over ‘hidden’ ticket fees
StubHub UK was fined nearly £900,000 and ordered to refund over 50,000 customers for using 'drip pricing' by not displaying full ticket prices at booking. The UK competition watchdog also cited rival reseller Viagogo UK as part of an ongoing investigation into similar practices.
- AA driving schools ordered to refund 80,000 learner drivers over hidden fees
The AA driving schools were fined £4.2m and ordered to refund 80,000 learner drivers for hiding fees during bookings, a practice called 'drip pricing.' The UK competition watchdog found the AA and BSM Driving School violated regulations by not disclosing full lesson costs upfront, resulting in over £760,000 in repayments.