Dossier
Devena Bybee
Coverage of Devena Bybee in the Nexus archive.
- DoorDash is paying people to load its delivery robots. It points to a shortcoming of automation
DoorDash is paying gig workers to load its Dot delivery robots, as the robots cannot autonomously retrieve restaurant orders. The company uses this method during busy periods to meet demand, with workers handling the final steps of placing orders into the robots. DoorDash's CEO acknowledged challenges in scaling autonomous deliveries, highlighting the need for human intervention in specific tasks.