Customers

Xcel Energy's proposed rate hike could lead to more customers struggling to pay bills, despite the utility offering an aid plan that may assist up to a third of its 1.4 million customers. The utility has presented the plan to state regulators.

Puget's CEO stated that climate costs are being passed to customers. The term 'unfortunately' was used to describe this situation.

Burger King is reintroducing a nostalgic menu item that has not been available for 15 years. The fast food chain is allowing customers to customize their orders with the return of this item.

Trader Joe's customers may be eligible for a $7.4 million settlement due to a 'receipt error' but must act quickly as the deadline approaches. The settlement allows eligible customers to claim cash refunds, though the opportunity is time-sensitive.

Krispy Kreme is settling a class-action lawsuit over a data breach, offering customers up to $3,500 in payouts. The incident highlights the company's financial liability following the security breach.

A viral video showed Domino’s customers demanding a refund after eating an entire meal, with social media commenters largely supporting the composed worker. The incident highlighted customer entitlement and public backlash against unreasonable demands.

A Domino's employee remained calm while handling a group of angry customers demanding a refund after eating their meal without returning the pizza box. The customers refused store credit and criticized the employee, but the viral video sparked public support for her professionalism on social media.

Target has introduced a new dress code, but its effectiveness is being questioned. The company's decision may have implications for employees and customers. Further analysis is needed to determine its impact.

SAP has introduced a new API policy prohibiting the use of its APIs to integrate with AI systems outside its approved architectures, causing concern among partners about potential vendor lock-in and the exclusion of third-party AI tools from customer data.

A fugitive migrant from Bournemouth attacked a Subway store staff and threatened customers before being arrested hours later while working as a Just Eat delivery driver.

Microsoft is investigating an ongoing Outlook.com outage causing intermittent sign-in failures and preventing users from accessing their mailboxes. The issue affects customer access to their email accounts.

A major high street bank is set to pay compensation to thousands of customers who were mis-sold car loans. The bank will reimburse affected customers for the financial harm caused by the mis-selling practices.

Anthropic's latest release, Claude Opus 4.7, introduced stricter safeguards to prevent misuse, but developers and customers report excessive query rejections from the Acceptable Use Classifier. The system's high refusal rate is causing frustration and financial losses as users pay for blocked interactions.

Trader Joe's shoppers may be eligible for a $102 payout through a class action settlement related to a lawsuit. The settlement involves a bombshell legal agreement, prompting questions about customer eligibility.

Chef Robotics, a company using AI-guided robot arms for food production, has overcome past challenges and is now expanding its services to serve a broader customer base.

Microsoft's GitHub Copilot faced customer backlash after a token counting bug fix caused rapid exhaustion of subscription allowances. The company advised users to reduce Copilot usage to alleviate server strain.

Comcast, a major cable and internet service provider, reached a $117.5 million settlement following a data breach in October 2023 that exposed customers' personal information. The breach compromised sensitive customer data, leading to the settlement offering potential payouts.

Booking.com confirmed a security incident where hackers may have accessed customers' personal data, including names, emails, addresses, and phone numbers. The travel company notified affected customers about the potential data breach.

StubHub, a ticket exchange and resale company, has agreed to pay $10 million to customers to resolve a deceptive ticket pricing case with the FTC. The settlement addresses allegations of misleading pricing practices that affected consumers.

A Steak 'n Shake employee was fatally shot through a drive-thru window after an argument with a group of customers. The victim had been employed at the location for only three months prior to the incident.